Privacy Policy
Effective Date: December 25, 2025
At Home Fabrics, we value your privacy and take the protection of your personal information seriously. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, place an order, contact us, or otherwise interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect certain information in order to operate our website, process orders, and provide customer support.
Information You Provide Directly
You may provide personal information when you:
place an order
contact customer service
subscribe to emails or newsletters
create an account, if available
submit a request, review, or inquiry
This information may include:
full name
email address
phone number
billing address
shipping address
payment-related details necessary for order processing
Information Collected Automatically
When you browse our website, certain technical and usage data may be collected automatically, such as:
IP address
browser type
device information
pages visited
referring website or source
interaction data collected through cookies and similar technologies
2. How We Use Your Information
We use the information we collect for legitimate business purposes, including:
Order Processing
To confirm purchases, process payments, prepare shipments, and send order-related updates.
Customer Support
To respond to questions, resolve issues, and provide service related to your order or account.
Website Improvement
To better understand how visitors use our website and to improve site performance, navigation, and user experience.
Marketing and Communications
If you choose to receive promotional messages, we may use your email address to send updates, offers, or product news. You may unsubscribe at any time.
Fraud Prevention and Security
To detect suspicious activity, reduce the risk of unauthorized transactions, and protect our business and customers.
3. Payment Security and Data Protection
We use reasonable administrative, technical, and organizational safeguards to protect your information.
Secure Transactions
Sensitive payment data is transmitted using encrypted technology through secure payment processing systems.
Restricted Access
Personal information is stored in protected environments and may only be accessed by authorized individuals or service providers who need the information to perform legitimate business functions.
Card Information
Home Fabrics does not store full credit card or debit card information on its own servers after payment is completed, except as required through secure payment providers for transaction handling.
While we take appropriate security measures, no transmission or storage method can be guaranteed to be completely secure.
4. When We Share Information
We do not sell your personal information to third parties for their own direct use.
We may share information with trusted third parties when necessary to operate our business, including providers that help us with:
payment processing
shipping and fulfillment
email delivery
website hosting
analytics
customer support tools
fraud detection and security monitoring
These third parties are allowed to use information only as needed to provide services on our behalf or as permitted by applicable law.
Advertising and Analytics Tools
Our website may use third-party advertising, analytics, or tracking technologies that help us understand visitor behavior or show more relevant advertising.
These providers may use cookies, pixels, or related technologies to collect browsing information over time and across websites, subject to their own privacy practices.
5. Cookies and Similar Technologies
Our website uses cookies and related technologies to improve functionality and user experience.
Cookies are small data files stored on your device that help websites remember certain preferences or recognize repeat visits.
We may use cookies for purposes such as:
enabling shopping cart and checkout features
saving browsing preferences
measuring traffic and performance
understanding how visitors use the site
supporting advertising or remarketing campaigns
You can control or disable cookies through your browser settings. However, some website features may not work properly if cookies are blocked.
6. Third-Party Websites
Our website may contain links to websites or services that are not operated by Home Fabrics. We are not responsible for the privacy, security, or content practices of those third-party sites.
We encourage you to review the privacy policies of any outside websites you choose to visit.
7. Your Choices and Rights
Depending on your location, you may have certain rights regarding your personal information.
These may include the right to:
request access to the personal data we hold about you
ask us to correct inaccurate information
request deletion of eligible personal information
opt out of marketing communications
ask questions about how your information is used
To make a privacy-related request, please contact us using the information provided below.
Email Marketing Opt-Out
If you no longer wish to receive promotional emails, you may unsubscribe at any time by clicking the unsubscribe link included in our marketing messages.
8. California Privacy Disclosures
If you are a California resident, you may have additional privacy rights under applicable California law.
In general:
our Privacy Policy is posted in a clear and accessible location
users may review or request updates to certain information by contacting us
changes to this policy will be posted on this page
Do Not Track
Some browsers offer a “Do Not Track” setting. Because there is not a universally accepted standard for responding to such signals, our website may not respond to all DNT mechanisms in the same way.
9. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
If we learn that personal information from a child under 13 has been submitted without proper consent, we will take steps to delete it as required by law.
10. Data Retention
We keep personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including:
completing transactions
providing support
meeting legal, tax, accounting, or reporting obligations
resolving disputes
enforcing our terms and policies
When information is no longer needed, we may delete or anonymize it, subject to applicable legal requirements.
11. Data Breach Response
Although we apply appropriate security practices, no system is completely immune from risk. If a data incident occurs that affects your personal information and notification is required by law, we will provide notice in a manner consistent with applicable legal obligations.
12. Email Communication Compliance
If you provide your email address during checkout, account registration, or sign-up, we may use it to send service-related messages such as:
order confirmations
shipping notifications
support responses
account or policy updates
If you separately consent to receive promotional communications, we may also send marketing emails.
We aim to comply with applicable email communication laws by:
using accurate sender details
identifying promotional content appropriately
offering a clear unsubscribe method
honoring opt-out requests within a reasonable timeframe
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
Any revised version will be posted on this page with an updated effective date. Your continued use of the website after changes are posted indicates your acceptance of the revised policy.
14. Contact Us
If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us:
Home Fabrics
910 Wall St, Los Angeles, CA 90015
Phone: (213)689-9600
Email: service@durevixa.com